In The Past AI
In The Past AI
Med spas & aesthetic clinics

The phone never interrupts a treatment again.

Your injector is mid-appointment and the phone rings with a $600 filler client — who books with the spa that answered. We pick up 24/7 in a warm, discreet voice, quote only your posted prices, screen the consult, and take the deposit.

Hear it answer

What it costs you today

The calls you’re built to miss.

In-treatment and after-hours missed calls

The highest-value inquiries land while your injector is with a client or after close. A missed consult call is a booked treatment for the spa that picked up.

No-shows on high-value slots

A missed $600–$1,500 appointment is a real hole in the day. Deposits and reminders are the only reliable protection, and they need a consistent handler.

Consult-gating and repetitive pre-qualification

Injectables, laser, and Rx legally require a provider consult, and the same pre-qualifying questions get asked all day. It needs a screener that knows the boundary.

Day one, the phone is handled

The wedge that pays for itself first.

A 24/7 bilingual concierge receptionist that answers every call in a polished voice, quotes only your posted prices, screens and books the consult, and takes a deposit via a secure link — warm, discreet, and strictly non-clinical.

Consult-first by design: it never promises a treatment, a unit count, or a result, and it never answers a medical question — those go to your provider.

  • Answers on ring one, English or Spanish, in a boutique voice — never a call-center tone, never pushy.
  • Books the consult for injectables / laser / Rx against your real schedule and menu.
  • Quotes only posted prices (“Botox is priced per unit; the injector confirms your plan at the consult”) — never a treatment total or promised result.
  • Takes a deposit via a secure text-to-pay link to lock high-value slots — link only, never card capture over voice.
  • Runs the medical-eligibility gate: pregnancy, blood thinners, reactions → routed to a provider, never answered medically.

The operations layer

Then we build what comes after the call.

The receptionist proves the model. The value is the workflows and internal tools we build around it — shaped to how your business actually runs.

  1. 01

    Consult-to-treatment conversion

    We build it

    Qualify the high-value inquiry, book the consult, send the pre-visit intake link, and follow up so consults actually convert.

  2. 02

    Deposit-to-book + no-show recovery

    We build it

    Enforce deposits on high-value slots and run confirmations and reminders — the single biggest protection against expensive no-shows.

  3. 03

    Beyond the phone — with Zero to Agent

    We build it

    After the front desk is live: client CRM, calendar and booking-system integrations, member portals, and studio automation, scoped with Zero to Agent as you're ready.

  4. 04

    Reactivation

    We build it

    Follow-up outreach to lapsed clients to rebook touch-ups and recurring treatments — recurring revenue you never have time to chase.

  5. 05

    Membership & package handling

    We build it

    Answer and route membership and package questions — core med-spa economics — and capture interest for your team to close.

  6. 06

    Owner revenue visibility

    We build it

    An honest owner view — calls answered, consults booked, deposits pending, after-hours captured — with a later sync into your booking or EMR system.

Real, callable proof

Hear the live voice demo answer in the same warm, non-clinical style, on the platform that runs a bilingual agent for a live client.

The booking, deposit-link, and owner-portal surfaces are real, shipped product — shown on a call, never faked.

Questions

Med Spa owners ask

Will it give medical advice or promise results?

Never. It's consult-first and strictly non-clinical — it books the consultation, quotes only your posted prices, and routes every medical or eligibility question (pregnancy, blood thinners, reactions) to your provider.

Can it take a deposit?

Yes — via a secure text-to-pay link, so high-value slots are protected and no-shows drop. It sends the link; it never captures a card number over the phone.

Does it sound like a call center?

No. It answers in a warm, discreet, boutique voice matched to your spa — never pushy, never body-shaming, in English or Spanish.

See what it does for your Med Spa operation.

A short discovery call — hear the live demo, talk through your calls, and scope the right first step.

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