Every call answered, every drop-off booked — even mid-repair.
Your advisor is under a hood or with a customer, and half the phone rings out to the shop down the road. We answer every call in English and Spanish, book the work, and build the follow-up and shop visibility around it.
What it costs you today
The calls you’re built to miss.
Advisor-busy and after-hours misses
The advisor is with a customer or on another line, the call goes to voicemail, and the caller dials the next shop. Estimates and drop-offs die on the vine.
The “is my car ready?” call flood
Status calls interrupt the advisor all day — low value to answer, high annoyance to miss — and clog the same line new customers are trying to reach.
Estimate & deferred-work follow-up leaks
A customer declined the brake job or hasn't approved the estimate. Nobody has time to call back, so the work — and the revenue — is just gone.
Day one, the phone is handled
The wedge that pays for itself first.
A 24/7 bilingual (EN/ES) AI receptionist that answers every call, captures the customer, vehicle, and problem in their words, books against your real schedule, and drops every call into your portal.
It never diagnoses, never quotes a price you didn't set, and hands anything it shouldn't handle to a person — the guardrails are the point.
- Answers on the first ring, in English or Spanish, matched to the caller.
- Captures the customer, vehicle (year/make/model), and the problem — never diagnosing.
- Books, reschedules, or cancels against your real schedule.
- Answers hours, location, and shop questions from what you configured.
- Routes what it shouldn't handle to a human and takes a message after hours.
The operations layer
Then we build what comes after the call.
The receptionist proves the model. The value is the workflows and internal tools we build around it — shaped to how your business actually runs.
- 01
Repair-status self-serve
Live now“Is my car ready?” answered from your real workflow stages, so the advisor stops getting interrupted.
- 02
Estimate & deferred-work follow-up
We build itAutomated call and text follow-up on open estimates and declined work — captured leads turned into booked revenue.
- 03
DVI / inspection follow-through
We build itWhen a digital inspection flags work the customer didn't approve, the agent follows up to explain and book it.
- 04
Owner leak report + call intelligence
We build itA weekly, honest view of missed-call recovery, jobs booked, after-hours captures, and repeat status calls.
- 05
Custom internal tools per shop
We build itReminder sequences, a dedicated number, CSR-style summaries, and reporting wired to how your shop actually runs.
A live client, today
A real auto shop runs a bilingual agent today — our flagship live client, not a demo.
Hear the same voice yourself on the live demo, and configure a shop on the real auto-repair intake form.
Questions
Auto Repair owners ask
Does it replace my shop-management system?
No. It works alongside the system you already run — Tekmetric, Shopmonkey, Mitchell 1, Shop-Ware and the like. It captures the call and the booking on our own engine day one; deeper write-back into your system is a step we scope with you, never a claim we make before it's built.
Will it diagnose or quote prices?
Never. It captures the vehicle and the problem in the customer's words and books the visit. It only states a price you've explicitly posted, and a person handles anything diagnostic.
Does it really speak Spanish?
Yes — native Spanish, not accented text-to-speech. It matches the caller's language on the first ring.